Jeffrey Johnson is a legal writer with a focus on personal injury. He has worked on personal injury and sovereign immunity litigation in addition to experience in family, estate, and criminal law. He earned a J.D. from the University of Baltimore and has worked in legal offices and non-profits in Maryland, Texas, and North Carolina. He has also earned an MFA in screenwriting from Chapman Univer...

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Benjamin Carr was a licensed insurance agent in Georgia and has two years' experience in life, health, property and casualty coverage. He has worked with State Farm and other risk management firms. He is also a strategic writer and editor with a background in branding, marketing, and quality assurance. He has been in military newsrooms — literally on the frontline of journalism.

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Reviewed by Benji Carr
Former Licensed Life Insurance Agent

UPDATED: Jul 15, 2021

Advertiser Disclosure

It’s all about you. We want to help you make the right life insurance coverage choices.

Advertiser Disclosure: We strive to help you make confident life insurance decisions. Comparison shopping should be easy. We are not affiliated with any one life insurance provider and cannot guarantee quotes from any single provider.

Our life insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from top life insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about life insurance. Our goal is to be an objective, third-party resource for everything life insurance-related. We update our site regularly, and all content is reviewed by life insurance experts.

The Facts of Life

  • Your cancellation options will be determined by the type of life insurance you have – term or whole life
  • If you stop paying your term life insurance premiums, your coverage will automatically cease
  • If you just purchased your coverage, you may still be in the free look period and can cancel for no cost to you

Life insurance is supposed to help your family avoid financial difficulty. It’s a great form of advanced planning for them, but having the wrong insurance plan could bring numerous problems.

If you are looking to save on life insurance or don’t need it anymore, you shouldn’t cancel your policy without doing some research first.

Your cancellation options are affected by the length of time you’ve held the policy, your age, and the type of insurance you have.

Before learning how to get out of your John Hancock life insurance policy, enter your ZIP code to compare free quotes from top insurance companies in your area.

How can I cancel using the free look period?

John Hancock and other life insurance companies legally must have a free look period. If you recently bought your insurance policy you may take advantage of this requirement.

John Hancock’s free period lasts for 10 days after you buy life insurance. The company will refund your premiums in full if you cancel within that time frame.

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What are my other life insurance cancellation options?

There are two main types of life insurance, term life, and whole life. As they have different costs and benefits the procedure to get out of them differs too.

For whole life insurance, your John Hancock life insurance policy value builds up over the life of the policy. You can fill out a surrender request form and submit it to the company. If you have built up enough equity, you can get cash back.

Term life, on the other hand, has no cash value as such. However, it is easy to cancel: just stop paying your premiums. That way your coverage automatically ends.

You will not get a refund from the John Hancock life insurance company. But, you may be able to sell the policy to an investor under something called a life insurance settlement.

Contact John Hancock Life Insurance Customer Service Online

To manage your policy you can get in touch either by phone or on the company’s website.

Use your John Hancock life insurance login information to manage your account on their website. If it’s your first time logging in you will have to register.

To contact John Hancock by phone, call 1-800-732-5543. Lines are open Monday to Friday, 8 a.m. to 6 p.m. Eastern time.

No matter your reasons for wanting to cancel, you should look into your life insurance choices to see what’s available.

Now that you know how to get out of your John Hancock life insurance policy, enter your ZIP code now and you can get life insurance quotes from top providers near you today.